Privacy Policy – Aure Luma

Last Updated: [27/11/2025]
Website: https://aureluma.store
Contact: connect@aureluma.store
Phone: +91 9594007186, +91 7304787185

At Aure Luma, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping details
  • Comments or messages submitted through our site

1.2 Automatically Collected Information

When you browse our website, certain data may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies (see Section 5)

This information helps us improve our website and ensure security.

2. How We Use Your Information

We use the data we collect for purposes such as:

  • Processing and fulfilling orders
  • Account creation and management
  • Communicating updates or responding to queries
  • Improving website performance and user experience
  • Detecting and preventing fraud or spam
  • Meeting legal and compliance requirements

We do not sell your personal data to third parties.

3. Sharing of Information

We share your data only when necessary, including:

  • Payment gateways: To securely process payments
  • Delivery partners: To ship your orders
  • Security & anti-spam tools: For fraud prevention (e.g., spam detection services)
  • Legal authorities: Only if required by law

We do not share your personal information for third-party advertising.

4. User Accounts

If you create an account on our website:

  • You may view, edit, or delete your personal information anytime (except username).
  • Administrators may access user information for site functionality and support.

5. Cookies

We use cookies to improve website performance and user experience. Cookies allow us to:

  • Remember your login preferences
  • Save comment details for future use
  • Optimize page display settings
  • Analyze website traffic

You can disable cookies through your browser settings, but some features may not function properly.

6. Comments and Media Uploads

6.1 Comments

When visitors leave comments:

  • We collect data from the comment form
  • IP address and browser user-agent may be logged for spam detection

If you use Gravatar, an anonymized hash of your email may be shared with their service.
Gravatar’s privacy policy: https://automattic.com/privacy/

After comment approval, your profile image (if any) may be publicly visible.

6.2 Media Uploads

Avoid uploading images with embedded EXIF GPS location data, as others may extract this information.

7. Your Rights

You may request:

  • A copy of the personal data we hold about you
  • Correction of inaccurate data
  • Deletion of your data where legally permissible

To make a request, contact us at:

📩 Email: connect@aureluma.store
📞 Phone: +91 9594007186, +91 7304787185

We may require identity verification for security.

8. Data Retention

  • Comments and their metadata may be stored indefinitely.
  • User account information is retained as long as the account is active.
  • We retain order-related data as required by Indian tax and regulatory laws.

9. Third-Party Links and Embedded Content

Some pages may include embedded content such as:

  • Videos
  • Images
  • Articles

These third-party sites may collect data as per their policies. We recommend reviewing their privacy statements.

10. Data Security

We follow reasonable administrative and technical measures to safeguard your information, including:

  • Encrypted payment gateways
  • Secure server hosting
  • Anti-spam and authentication tools

However, no online transmission is 100% secure. Use the site at your discretion.

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.
Continued use of our website means you accept the revised policy.

13. Contact Us

For questions or concerns about this Privacy Policy or your data rights, contact us:

📩 Email: connect@aureluma.store
📞 Phone: +91 9594007186, +91 7304787185

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